About the role

Associate Account Manager (Post-Sale Growth)
Location: New York, NY (In-Office)
Reports To: Director of PartnershipsOTE: $200K+ (base - $70k-$90k + uncapped variable) - typical first year is $140k OTEThe Mission We're the platform re-energizing community finance—helping institutions create stronger, more personal member connections through smart, data-powered marketing & engagement tools. The Vibe Fast, collaborative crew. Big ideas win. Decisions happen now. Everyone contributes—from product direction to growth plays. Founders are in the trenches with you.
The Role:
  • (Fun Version) Become the growth engine for our awesome partners. Turn happy users into even happier, bigger-spending fans. Think consultative wingman + revenue hunter rolled into one.
  • You’ll OwnSkyrocketing platform adoption and usage
  • Strategic advisory sessions that spark real member wins
  • Renewals, upsells, and sneaky-good expansion plays
  • Turning partner feedback into product gold
  • Killer metrics dashboards that prove the magic
  • Delivering the kind of experience that makes partners rave
  • You’ll Crush It If You’re
  • A strategic co-pilot who sees the bigger picture
  • A builder who loves crafting process from scratch
  • Comfortable thriving in “we’re still writing the playbook” mode
  • A clear, persuasive communicator who can move execs
  • Someone who gets a rush from ownership + impact
Must-Haves:
  • 2+ years in account management, partnerships, customer experience, or customer success
  • Track record growing/expanding high-value accounts
  • Experience influencing senior leaders
  • Strong presentation and storytelling skills
  • Perks 90% medical/dental/vision premium coverage 3% 401(k) safe harbor match14 days PTOEnergetic NYC office (proximity = speed)
Reality Check This isn’t “keep things running” support. It’s building + scaling a post-sale revenue machine. Expect ambiguity, multiple hats, and the chance to shape how we monetize relationships long-term. High ownership, high impact, high upside. If turning post-sale into a growth rocket excites you—let’s talk.

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JOB OVERVIEW

Experience level

Senior

Location

Brooklyn, NY

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Software Publishers

Posted

3 days ago

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