Restoration Technician

Water Damage Restoration Technician Cleans and restores damage to residences due to water and/or mold. Conducts detailed inspections, independently determines, and executes mitigation plan. Upon assignment, may act as the field adjuster on behalf of the Claims department.

As needed, pulls baseboards, drywall, insulation, carpet/carpet pad, flooring, cabinetry, etc. As needed, set-up containment areas and hepa-vacuums affected areas. Treats areas with anti-microbial, as needed Schedules follow-up and clearance tests Obtains Customer Service Report and Certificate of Satisfaction upon completion of job Completes and submits in a timely manner all required paperwork Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CATsQualifications: High School Diploma or equivalent and an active Driver's License with clear driving record are required 6 months relevant experience. Experience in restoration or construction preferredWRT, ASD, AMRT certification a strong plus Ability to climb, kneel, and crawl required; may worked in confined spaces. Ability to lift and move items up to 30lbs alone; more with assistance from a partner Basic computer proficiency; comfortable working with internet-based tools Demonstrated customer service focus / superior customer service skills Excellent communication skills and ability to interact on a professional level with internal and external personnel Results driven with strong problem solving and analytical skills Ability to work in a fast-paced environment; and manages changing priorities effectively Detail-oriented and exceptionally organized Collaborative partner: ability to contribute to a positive work environment Must be available on call and weekends This position is based within an assigned region; travel throughout the region is required with occasional travel to locations beyond the assigned region. Company paid pre-employment drug test and health screening required Home Base for this position would be 6 Cedarhill Park Drive. Plymouth, MA 02360