AI-Driven Customer Success Operations Analyst
jobicyNew York, NY
AI-Driven Customer Success Operations Analyst
jobicyNew York, NY
yesterday
Occupations
Computer Systems AnalystsBusiness Operations Specialists, All OtherBusiness Intelligence AnalystsAbout the role
Obsidian Security seeks a Customer Success Operations Analyst to build reporting, automation, and AI-assisted workflows for the Customer Success organization. You will translate stakeholder needs into governed data requirements, dashboards, account-health reporting, and QBR/EBR materials using a Customer Success data mart.
The role automates renewal, adoption, ticket triage, diagnostics, and cross-platform workflows across tools like Salesforce, Zendesk, Slack, and the data warehouse.
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JOB OVERVIEW
Experience level
Mid
Location
New York, NY
Occupation
Computer Systems Analysts
Industry
Custom Computer Programming Services
Posted
yesterday
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