Office Assistant

What You'll Do: Customer Service & Phone Support Answer and direct incoming phone calls. Take messages and route calls to the appropriate department. Assist customers, vendors, and employees with general inquiries. Provide friendly and professional customer service. Document Management & Portals Upload and manage documents through customer and vendor portals. Organize and maintain electronic and paper filing systems. Scan, file, and shred company documents. Ensure records are accurate and properly maintained. Insurance & Compliance Support Prepare, distribute, and track Certificates of Insurance (COIs). Manage customer and mall COI requests and requirements. Maintain insurance-related records and documentation. Follow up on outstanding compliance documentation. Technology Tracking Track company-issued phones, tablets, and other technology. Maintain accurate equipment assignment records. Assist with technology distribution and returns. Operations Support & Cross Training Crosstrain on parts ordering and purchasing support. Assist with coordinating crane and lift rentals when needed. Follow up on manufacturer and vendor warranty claims. Support special projects and other office functions assigned. Provide backup support to other departments as needed.

What We're Looking For: High school diploma or GED. Strong organizational skills and attention to detail. Professional communication skills. Ability to multitask and manage changing priorities. Basic computer skills, including Microsoft Outlook, Word, and Excel. Dependable attendance and a strong work ethic. Willingness to learn new systems and processes.

Preferred Qualifications: Previous office, administrative, receptionist, or customer service experience. Experience working with online portals or document management systems. Experience in construction, service, or trades industries is a plus, but not required.

Benefits: 100% Employer-Paid Health Insurance Dental Insurance Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Paid Holidays Professional Development Opportunities Stable Monday-Friday Schedule Why Join Greater Comfort Mechanical? At Greater Comfort Mechanical, you'll be part of a team that values collaboration, accountability, and personal growth. This position offers the opportunity to learn multiple aspects of the business, including customer service, compliance, operations support, purchasing, and administrative functions. If you're looking for a position where you can grow your skills and make a meaningful contribution, we'd love to hear from you.