MDM (Mobile Device Management) Engineer

Mobility Administrator For Mdm PlatformWe are seeking a Mobility Administrator for MDM platform. Responsible for upgrades, monitoring performance, fine-tuning, capacity planning, troubleshooting, deployments and post support according to company standards, policies and procedures; and maintaining disaster recovery environments to ensure compliance with the corporate plan of business continuity.Skill RequirementsWorkspace ONE UEM and Workspace ONE Access SMEApple DEP/ABM/VPP/APNS knowledgeAndroid EMM / Android Work Profile vs Work ManagedUEM device profiles: iOS/Android restrictions, device passcode, Wi-Fi profiles, etc.UEM compliance policiesUEM repositories: file share paths, etc.Apple, Android, Windows PC/Laptop and MacOS device enrollmentsCore Workspace ONE apps: Hub, Boxer, Content, Web, TunnelLDAP / Directory Services / Secure LDAPWorkspace ONE infrastructure components (Cloud Connector, Universal Access Gateway, Secure Email GatewayGeneral VPN tunneling: PerAppVPN, etc.General understanding of OUs, AD users, AD attributes, AD groups and Assignment Groups in the UEM environmentO365 / Federated authenticationGeneral understanding of certificatesGeneral understanding of API'sGeneral understanding of high availability, DR sitesFamiliar with ServiceNow for incident tickets, request tasks, change management and reportingWindows server administration experienceScope Of ResponsibilitiesLevel 2 and 3 end user supportMDM solution support (Currently AirWatch MDM)Device inventory management including procurement, deployment and decommissioning.Device security through containerization and security, compliance & application policies, profiles and configurations protecting access to company systems and data.Mobile application management including approved mobile application store management and new application whitelisting.Manage mobile carrier relationships and services.Engineering of mobility solutions including next generation MDM platformMaintenance of on-premises server MDM infrastructure components and connectivity to Workspace ONE cloud tenant and back-end resources.