ERP Systems Analyst
jfc globalYork, PA
ERP Systems Analyst
jfc globalYork, PA
3 days ago
Occupations
Computer Systems AnalystsComputer User Support SpecialistsBusiness Operations Specialists, All OtherAbout the role
ERP Systems Analyst A well-established, growing manufacturer is seeking an ERP Systems Analyst with Epicor experience to support day-to-day ERP and end-user needs. This role starts with a mix of ERP/helpdesk support and general IT support, then grows into a more ERP-focused position as you ramp up. This is a great opportunity for someone who enjoys troubleshooting, working directly with users, documenting solutions, and becoming a go-to resource for an ERP environment.
What You'll Do:
- Provide Tier II support for end users across ERP and general IT issues (hardware/software/account access)
- Respond to and resolve helpdesk/ERP tickets; document issues, fixes, and processes
- Install/configure standard hardware and software
- Support onboarding/offboarding (account setup, permissions, access)
- Troubleshoot Epicor issues and support users with dashboards/queries/workflows
- Assist with testing, upgrades, and small-to-mid IT/ERP projects
- Create/maintain user-friendly documentation and deliver end-user guidance as needed
- Coordinate with internal teams and vendors for escalations and enhancements
- What We're Looking ForRequired:2+ years of Epicor ERP experience 1-2 years of IT support / helpdesk experience
- Strong communication skills and a customer-service mindset
- Working knowledge of Windows and Microsoft 365 Strong attention to detail and ability to troubleshoot methodically
Preferred:
- Strong Excel skills
- Experience with reporting/tech tools such as SQL, Crystal Reports, or C# (nice to have)
- Apply today for immediate consideration!
Matching similar jobs
JOB OVERVIEW
Experience level
Senior
Location
York, PA
Occupation
Computer Systems Analysts
Industry
Custom Computer Programming Services
Posted
3 days ago
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE (opens in a new tab)