Scheduler/Customer Service Representative

Responsibilities: Interacts with customers in a friendly and professional manner (incoming and outgoing calls) Uses software to schedule service on customer's home appliances. Familiarity with the local area is desirable Filing of completed service tickets Other duties as assigned by Customer Service Manager Qualifications: Previous customer service experience High level of ownership, accountability and initiative Excellent communication (including strong telephone etiquette), interpersonal and analytical skills Ability to demonstrate good judgement when handling customer concerns Prioritize multiple tasks in a fast-paced environment Ability to develop relationships with customers and colleagues Ability to quickly learn new procedures and processes Strong organizational and follow-through skills Must be reliable, with excellent attendance Computer and technology competency This position offers many outstanding benefits including company health, dental, and vision insurance, paid holidays, paid time off, and much more. Livingood's is locally owned and operated, celebrating over 40 years of providing customers in the Georgia and South Carolina areas the best appliance value and the highest level of customer service. If you are looking for a great company to grow your career with, please apply today by submitting your resume through this site, or in person at 126 Westside Blvd, Pooler, GA 31322.

Compensation: $38,000.00 - $42,000.00 per year