Cloud Support Engineer II - AI Compute & 24/7 On-Call
crusoe energy systemsMillbrae, CA
Cloud Support Engineer II - AI Compute & 24/7 On-Call
crusoe energy systemsMillbrae, CA
2 days ago
Occupations
Computer User Support SpecialistsComputer Network Support SpecialistsComputer Systems Engineers/ArchitectsIndustries
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesComputer Systems Design ServicesComputer Facilities Management ServicesAbout the role
Crusoe Energy Systems LLC is seeking a Cloud Support Engineer to empower customers in using Crusoe Cloud for AI workloads. You will be the primary technical support contact, ensuring uptime, guiding customers through issues, and collaborating with SRE/Networking/Storage teams to resolve complex problems. The role emphasizes SLA adherence, 24/7 on-call rotation, and the creation of knowledge resources to improve the support experience for customers leveraging cloud GPU compute.
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JOB OVERVIEW
Experience level
Senior
Location
Millbrae, CA
Occupation
Computer User Support Specialists
Industry
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Posted
2 days ago
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