DISPATCHER - AIR AND GROUND

Location: Dublin OH

Compensation: $20.75/hr and up! - dependent upon experience

Schedule: Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays) Shift Differentials: Mon Thurs, 7:00 PM7:00 AM + $2/hr Fri Sun, 7:00 PM7:00 AM + $3/hr Sat Sun, 7:00 AM7:00 PM + $2/hr

What You'll Do: Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units Assign the most appropriate resource promptly, ensuring safety and efficiency Track and communicate with all active transport units in real-time Collect and maintain accurate, detailed records for all missions Initiate and follow the Post Accident Incident Plan (PAIP) when required Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service What is Required High school diploma or equivalent (required) Ohio EMT certificationpreferred Emergency Medical Dispatcher (IAED EMD) certificationpreferred or within 3 years of hire Certified Flight Communicator (CFC) certificationrequired within 1 year of hire Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred Strong multitasking and communication skillsespecially under pressure Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms Working knowledge of medical terminology Exceptional organizational, negotiation, and computer skills Ability to stay alert and focused in high-stress, fast-paced environments Must be able to wear a telephone headset for extended periods Why Med Flight? Competitive pay & comprehensive benefits Career growth opportunities A team-oriented culture that values safety, integrity, and compassion The opportunity to make a real impactevery shift, every call, every life Join our journeybe the calm voice behind every life-saving mission. Apply today and become a Partner for Life. Med Flight and Med Care provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.