Senior IT Service Desk Analyst - Tier 2 Support
emrPennsauken, NJ
Senior IT Service Desk Analyst - Tier 2 Support
emrPennsauken, NJ
today
Occupations
Computer User Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Support SpecialistsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesAbout the role
EMR USA is seeking an experienced IT Service Desk Analyst Tier 2 to provide hands-on technical support across the organization from its Camden, NJ location. This role handles more complex hardware, software, access, networking and Microsoft 365 issues, working to resolve them efficiently. You will rotate with first-line support as needed, support Windows desktops, AD, Exchange, Intune, VoIP, printers and mobile devices, and maintain high-quality ticket documentation per SLA.
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JOB OVERVIEW
Experience level
Senior
Location
Pennsauken, NJ
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
today
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