Digital Care & Repair Specialist
brobston groupPiscataway, NJ
Digital Care & Repair Specialist
brobston groupPiscataway, NJ
11 days ago
Occupations
Installation, Maintenance, and Repair Workers, All OtherElectrical and Electronics Repairers, Commercial and Industrial EquipmentComputer User Support SpecialistsIndustries
Electronic and Precision Equipment Repair and MaintenanceCommercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and MaintenanceOther Personal and Household Goods Repair and MaintenanceAbout the role
Brobston Group LLC seeks a Digital Care Services Specialist in New Jersey to handle client inquiries via phone, email, and video, delivering accurate product assessments and repair guidance while documenting interactions in CRM.
The role emphasizes achieving quality and productivity KPIs, supporting repair evaluations and troubleshooting, and coordinating with cross-functional teams to maintain a client-centric approach.
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JOB OVERVIEW
Experience level
Mid
Location
Piscataway, NJ
Occupation
Installation, Maintenance, and Repair Workers, All Other
Industry
Electronic and Precision Equipment Repair and Maintenance
Posted
11 days ago
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