Rental Assistant Administrative Assistant

Key Responsibilities: Assist in maintaining tenant and landlord databases to ensure data integrity Extract, review, and analyze data from system reports; produce monthly program activity reports and distribute them as needed Support bi-monthly leasing and program expenditure reports and payment processing functions Communicate with property owners via phone or email to address payment inquiries, correct deficiencies, and make necessary adjustments Assist with software changes for all rental assistance programs, including training new staff and ensuring compliance with funding source and internal systems requirements Prepare and submit PIC (Personal Information Controller) data as required Review, clean, and integrate data as directed by the Director Support the development of new reports and production of existing ones Attend required training and meetings on new/updated software Perform other duties as assigned by the Director Experience & Skills Minimum 2 years of experience with various software databases Proficiency in Microsoft Word, Excel, One Drive, database systems, and online search engines Experience creating, reviewing, analyzing, and reporting on outcomes Excellent written and verbal communication skills; bilingual skills preferred but not required Worcester, MA 3452 1241 Main Street Suite 5 Worcester, MA 01603