Retention Designer

Focusing on the post-purchase customer journey, the remote Retention Designer will own email and retention design, including content strategy and high-conversion interaction design, while collaborating with cross-functional teams to create high-performing campaigns. Key responsibilities Ideate and design email campaigns and automated flows that align with client brand identity Apply email best practices for mobile-first design, visual hierarchy, and CTA optimization Collaborate with copywriters and Klaviyo implementers to ensure seamless project deployment Required qualifications 3+ years in graphic design, with at least 2+ years focused on marketing emails for e-commerce/DTC brands Strong portfolio showcasing conversion-focused email and lifecycle work Experience with Klaviyo or similar ESP platforms Proficiency with cloud-based design tools like Figma Advanced understanding of email design best practices