Power BI Dashboard Engineer for Customer Support Metrics
empower aiQuantico, VA
About the role
Empower AI seeks a skilled Dashboard Developer to design and maintain the Customer Support Metrics Dashboard (CSMD) powering IT support for a Department of War agency. You will integrate data from ServiceNow, endpoint management, surveys, and more to deliver actionable analytics on Power BI with AD/Entra ID authentication and daily refresh.
With a hybrid role based in Quantico, VA, you will create executive dashboards, forecast demand, and contribute to CX roadmaps while ensuring RMF/security
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JOB OVERVIEW
Experience level
Lead
Location
Quantico, VA
Occupation
Business Intelligence Analysts
Industry
Computer Systems Design Services
Posted
today
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