Amazon Connect Consultant

Job Title: Amazon Connect ConsultantLocation: RemoteDuration: 6+ months ContractInterview Process: VideoVisa Requirements: U.S. Citizens ONLY due to legal or government contract requirementResponsibilities: Experience & Skills Requirement:3+ years of experience in cloud architecture and implementation 3+ years of Amazon Connect developer experienceAmazon Connect & Conversational AI Experience: Understanding of Amazon Connect capabilitiesContact flow/module development and deploymentThird-party API calls, CRM, and other backend integrationsExperience building and deploying Amazon Lex bots for voice and chatNatural Language Understanding (NLU) implementationDesigning conversational flows and intentsBot testing and optimizationAWS Expertise: Proficiency in services such as API Gateway, Lambda, DynamoDB, and IAMExperience with REST APIs and web services integrationAWS certifications preferred (e.g., Solutions Architect Associate) Infrastructure & Development: Infrastructure as Code (IaC) experience with CloudFormation or TerraformAutomation and scripting skills (Python)