Veterinary Receptionist Supervisor
alliance animalMontebello, CA
Veterinary Receptionist Supervisor
alliance animalMontebello, CA
today
Occupations
VeterinariansVeterinary Technologists and TechniciansVeterinary Assistants and Laboratory Animal CaretakersAbout the role
Montebello Veterinary Hospital is the real deal — 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services include routine care, in-house diagnostics, digital full body radiography, ultrasonography, surgical procedures, boarding, and more! We are newly renovated! Along with a new look, we have access to the technology needed to help us deliver expert care. Visit our website here! If you're compassionate, practical, and a strong communicator who's down to learn and grow — this is your moment. Let's do something amazing together! Job duties include, but are not limited to: The Veterinary Reception Supervisor leads the front desk team and oversees the daily operations of the reception area to ensure an exceptional client experience. This role is responsible for supervising and coaching reception staff, managing scheduling and workflow, resolving client concerns, and partnering with hospital leadership to support efficient operations and outstanding customer service.
Key Responsibilities:
Lead, coach, and support the reception team.
Oversee daily front desk operations, including scheduling, check-in/check-out, phones, emails, and payment processing.
Deliver exceptional client service and professionally resolve escalated concerns.
Coordinate appointment scheduling to optimize hospital flow.
Maintain a welcoming, organized reception area and collaborate with hospital leadership to improve processes.
Work in a veterinary hospital setting with exposure to animal odors, noise, animal waste, bites, scratches, and potentially contagious diseases.
We support your career growth through ongoing training, development, and advancement opportunities.
Qualifications:
Previous experience as a Veterinary Receptionist is required; supervisory or leadership experience is a plus.
Compassionate, professional, and able to remain calm in a fast-paced environment.
Strong communication, customer service, and interpersonal skills.
Highly organized with excellent multitasking and computer skills.
Self‐motivated with a positive attitude and a desire to learn, grow, and develop professionally.
Additional Information: We offer our staff:
- Employee Assistance ProgramPaid Vacation and Sick Time for ALL Employees
- Paid Bereavement ProgramPaid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Referral Bonus Program for most positions!
Additional Benefits:
May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: By clicking the link above or any third‐party link within this posting, you are leaving this site and going to a third‐party website where the third‐party website's terms and privacy policy apply
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JOB OVERVIEW
Experience level
Mid
Location
Montebello, CA
Occupation
Veterinarians
Industry
Veterinary Services
Posted
today
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