Customer Support & Order Entry Specialist

Job Description: Customer Support & Order Entry Specialist – Hoffman Estates, IL $52,000–$60,000 + Full Benefits, 401(k) Match & PTOSome people are naturally organized. You’re the person who knows what’s happening, what’s missing, and what needs to happen next. That’s exactly what we need. We’re looking for a Customer Support & Order Entry Specialist to join our team and help keep customer orders moving from the moment they come in through production and shipment. You’ll work behind the scenes with Sales, Engineering, Production, Purchasing, and Shipping to make sure orders are accurate, information is up to date, and customers know what’s happening with their products. Think of yourself as the link between the customer and the operation. This is NOT a call center positionWhat We Make For more than 40 years, we’ve been designing and manufacturing commercial and architectural lighting products used in offices, healthcare facilities, hotels, retail spaces, schools, and other commercial environments. Our products combine function, performance, and aesthetics, helping businesses create spaces that are well-lit, comfortable, and visually appealing.