Pharmacy Intake Specialist-Entry Level
collaberaDenver, CO
Pharmacy Intake Specialist-Entry Level
collaberaDenver, CO
today
Industries
Pharmacies and Drug RetailersDrugs and Druggists' Sundries Merchant WholesalersPharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds$18/hr
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Job Summary:
We are seeking a detail-oriented Pharmacy Intake Specialist to support a Patient Assistance Program through application processing, data entry, and patient communication. The role involves reviewing patient applications, entering information into a Customer Relationship Management (CRM) system, identifying missing documentation, and ensuring accurate case processing. Ideal candidates will have strong administrative, organizational, computer, and customer service skills.
Key Responsibilities:
- Review and process patient assistance applications for completeness and accuracy.
- Enter patient demographics, physician details, medication information, insurance details, and financial information into the CRM system.
- Identify missing application information and contact patients by phone to obtain required details.
- Upload, associate, and organize patient documents and application images within the system.
- Follow established business rules to determine appropriate application workflows.
- Maintain accurate patient records and document all activities in the CRM system.
- Support application renewals and annual recertification processes.
- Coordinate with internal teams to ensure timely and accurate application processing.
- Handle incoming and outgoing mail and assist with general administrative tasks.
- Maintain productivity, accuracy, and quality standards while managing multiple applications.
Required Qualifications:
- High School Diploma or GED required.
- 1–3 years of experience in an office, administrative, data entry, or customer service environment.
- Strong data entry and computer proficiency, including the ability to learn new software systems quickly.
- Excellent attention to detail, organizational skills, and time management.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Experience handling confidential information and maintaining accurate records.
- Strong customer service skills and the ability to communicate professionally over the phone.
- Ability to work onsite and accommodate flexible schedules and overtime as needed.
Preferred Qualifications:
- Associate Degree or college education preferred.
- Previous experience in healthcare administration, pharmacy services, patient support, or medical office administration.
- Familiarity with medical insurance, pharmacy benefits, or patient assistance programs.
- Experience using Customer Relationship Management (CRM) systems.
- Experience with application processing, document management, or high-volume data entry.
Work Schedule:
- Full-time, onsite position, five days per week.
- Operating hours are between 7:00 AM and 7:00 PM.
- New hires typically begin on a later shift and must be flexible with scheduling.
- Overtime may be required, potentially up to 10 hours per week during peak periods.
- All training will be conducted onsite.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually – as applicable.
Pay Range: $18/hr to $20/hr
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JOB OVERVIEW
Salary
$18/hr
Experience level
Junior
Location
Denver, CO
Occupation
Pharmacy Technicians
Industry
Pharmacies and Drug Retailers
Posted
today
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