IT Support Specialist
nextstepAndrews Air Force Base, MD
IT Support Specialist
nextstepAndrews Air Force Base, MD
today
Occupations
Computer Network Support SpecialistsComputer User Support SpecialistsNetwork and Computer Systems AdministratorsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesAbout the role
Tier 2 / Tier 3 IT Support Specialist, Washington, DCWe currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist. This position is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance requirements. Tier 2 / Tier 3 IT Support Specialist Responsibilities: Provide escalated IT support. Troubleshoot Windows 10/11, Microsoft 365 applications, VPNs, printers, and peripherals. Support VIP users. Document and escalate issues as needed. Tier 2 / Tier 3 IT Support Specialist Qualifications: Need 2 to 4 years of experience as an IT Support Specialist. Need experience with Microsoft 365.Need experience with VPN troubleshooting. Need experience with ServiceNow or similar ITSM.You should have an A+/Network+ certification. Benefits include medical insurance, retirement plan, PTO, etc. Keywords: Washington DC Jobs, Tier 2 / Tier 3 IT Support Specialist, Microsoft 365, VPN, ServiceNow, ITSM, A+, Network+, Windows, Printers, Peripherals, Washington DC Recruiters, IT Jobs, Washington DC Recruiting
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JOB OVERVIEW
Experience level
Senior
Location
Andrews Air Force Base, MD
Occupation
Computer Network Support Specialists
Industry
Computer Systems Design Services
Posted
today
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