Trade Risk Support Analyst

Role Responsibilities: First point of contact for end business users in FICC for all intraday risk issuesTroubleshooting complex end-to-end flow of trades and market data updatesOwnership and delivery of onboarding support of new lines of business and workflowsBuild and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contactsProactive identification and resolution of problem hotspotsDevelopment of tools and driving efficiency/stability improvementsIncident and Problem ManagementEvent Management (Monitoring and Alert life cycle Management) Defining and driving monitoring improvements and technical processesCapacity, Performance and Resiliency ManagementTool development in-house projects such as PythonStakeholder management and communicationKnowledge managementHands on experience providing direct support to front office trading desksBusiness knowledge of fixed income productsUnderstanding of market data flowsMonitoring Tools: Dynatrace, Splunk and ITRS GeneosUnixSQLPythonITILGrid ComputingQuartz (Bof A internal)