Service Coordinator - Commercial Roofing

REQUIRED: COMMERCIAL CONSTRUCTION EXPERIENCECommercial construction experience is required. Candidates without it will not be considered. Welcome to Constructo MaxWelcome to the ConstructoMax family, where skilled people come together to build something that lasts. As you build your commercial roofing career here, you’ll work alongside a team of driven professionals with one shared mission: to be the most trusted roofing partner in Florida. We’re a State Certified contractor all about pushing a traditional trade forward, and enjoying the work while we do it. Grow your career with hands-on training from people who have done the job, immerse yourself in a culture built on crews who back each other, and reach new heights while building a career you can be proud of. Our culture is all about balancing an uncompromising standard with a workplace people genuinely enjoy. At ConstructoMax, your ideas get heard, your effort gets noticed, and the ceiling here moves as fast as you do. If you’re a talented go-getter who has outgrown where you are and has always been capable of more than you were asked for, you’ve found the right company. Explore the role below and apply to join our team as we raise the standard for this industry, one roof at a time.

Role Description: The Service Coordinator is a full-time, on-site role in Tampa, FL and the hub of the service department. It answers incoming service calls, collects job detail, schedules and dispatches technicians, and adjusts assignments around weather and emergencies. The role creates, tracks, and closes work orders, keeps customer records and file management accurate, prepares service invoices from completed work orders, and follows up on service receivables that have gone unpaid. It tracks service inventory and material allocation, manages proposals, warranties, photographs, and closeout paperwork, and keeps customers updated on arrival times, findings, and repair status. ConstructoMax provides 24/7 emergency response with its own technicians, and this role is the point of entry for that work. Part of the job is judgment: deciding what is a genuine emergency and what can wait until morning, and being right often enough that customers trust the answer.

Qualifications: Commercial construction experience is required and candidates without it will not be considered.

• Two or more years in an administrative, dispatch, or scheduling role within commercial construction, roofing, or a related trade.
• Hands-on invoicing experience. This role builds service invoices rather than filing them.
• Proficiency with CRM systems and Microsoft Office.
• Strong organizational skills, a sense of urgency, and flexibility in a fast-paced environment.
• Professional, dependable, and customer-service oriented under pressure.
• High school diploma or equivalent.
• Ability to work on-site in Tampa, FL.To ApplySend your resume to hiring@constructomax.com with the role name in the subject line. In the body, tell us in a few sentences why you are a fit for this specific role, applications without it are not reviewed. Offers of employment are contingent on a successful background check and pre-employment drug screening. ConstructoMax is a drug-free and smoke-free workplace. ConstructoMax Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. Reasonable accommodations are available on request to enable individuals with disabilities to apply for and perform the essential functions of this role.