Front Desk
dogtopia of apopkaApopka, FL
$14-$15 per hourAPPLY NOW
Front Desk
dogtopia of apopkaApopka, FL
2 days ago
Occupations
Receptionists and Information ClerksHotel, Motel, and Resort Desk ClerksAnimal CaretakersIndustries
Pet Care (except Veterinary) ServicesAll Other Personal ServicesPet and Pet Supplies Retailers$14-$15 per hour
APPLY NOWAbout the role
Job Description:
Dogtopia of Apopka is looking for a reliable and compassionate Front Desk Associate to join our team. We are a small business, but we are always looking to hire great people. The ideal candidate will be a hard-working professional able to undertake a variety of tasks with attention to detail and great care for animals and people. We have flexible morning and afternoon shifts available Monday-Sunday.* Weekends and Holidays are required**Must be at least 18 years old*Day-to-Day Responsibilities & Customer Service
The Ultimate Greeter: Greet EVERYONE that walks in or out of Dogtopia with a smile, acting as an outgoing and enthusiastic ambassador for our brand.
Communication Hub: Master the art of multitasking by answering incoming phone calls, responding to emails and voicemails, and assisting the lobby simultaneously in a timely, problem-solving manner.
Administrative Duties:
Handle data entry, create Pet Parent charts, maintain proper record-keeping, and complete point-of-sale (POS) and cashier operations.
Sales & Growth: Become knowledgeable on all pricing, services, and retail items. Confidently offer upgrades and sell additional services based on guest wants and needs.
Facility & Team Management: Maintain proper door control in all rooms, and ensure the pristine cleanliness of the entranceway, lobby, and restrooms.
Exceptional Experience: Speak consistently to our 3 S’s (Smile, Story, Satisfaction), communicate effectively with leadership and peers, and strive for high customer review ratings by always smiling for the cameras and ensuring a premium experience.
Requirements
Qualifications & Personal Characteristics:
- Must love dogs! (Ability to learn dog recognition is essential).Strong customer service skills with a high degree of emotional intelligence and customer tolerance.
- Detail-oriented, quick-thinking, and a strong multitasker who thrives in a fun, fast-paced environment.
- Ability to work cohesively with a team in a respectful and professional manner.
- Comfortable with upselling to enhance the pet parent experience.
- Ability to spend up to 100% of work time standing.
- Ability to work flexible days and hours, including holidays and weekends.
- The Rules by which we, as DOGTOPIANS live by are:
- We LOVE life unconditionally like a dog.
- We STAY loyal to our pack.
- We CHASE the absolute highest standards of safety.
- We PLAY to our fullest potential.
- We TREAT every day like It’s the Most Exciting Day Ever!
Core Competencies & Expectations:
Consistent and timely attendance. Completion of all Dogtopia E-learning platforms.
Pay: $14-$15 per hour
Benefits:
- Employee discount
- Flexible schedule
- Bring your dog to work with you!
Work Location: In person
We are also proud to be deeply invested in giving back to our communities through our Dogtopia Foundation’s Fetch It Forward initiatives with a mission that Enables Dogs to Positively Change Our World.
Matching similar jobs
JOB OVERVIEW
Salary
$14-$15 per hour
Experience level
Entry
Location
Apopka, FL
Occupation
Receptionists and Information Clerks
Industry
Pet Care (except Veterinary) Services
Posted
2 days ago
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE