Life Sciences CRM Global Delivery Lead
deloitteDayton, OH
Life Sciences CRM Global Delivery Lead
deloitteDayton, OH
today
Occupations
Sales ManagersSales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesOther Scientific and Technical Consulting ServicesAbout the role
Overview:
In this role, you will lead global CRM delivery for life sciences clients, overseeing end-to-end Salesforce transformations across biopharma and medtech segments. You’ll shape strategy, requirements, and process design while guiding cross-functional teams to deliver adoption and value. You’ll drive business development, craft proposals, and mentor practitioners, ensuring compliance and data privacy in regulated environments. This is a high-impact, global role with opportunities to influence how life sciences organizations interact with customers.
Responsibilities:
Lead global delivery management for CRM platforms and Salesforce transformations across multiple time zones Shape business strategy, requirements, and process design for CRM programs Guide cross-functional teams through delivery and adoption, ensuring quality and compliance Drive business development, craft proposals, and develop practitioners Promote best practices in compliance, data privacy, and regulated industry controls
Key requirements:
10+ years in consulting or industry delivering CRM/engagement platforms for life sciences (biopharma or medtech) 7+ years delivering go-to-market strategy operations in Life Sciences 5+ years global delivery governance managing clients, stakeholders and vendors across multiple time zones Bachelor’s degree (BA or BS) or 4 additional years of professional experience in lieu of a bachelor’s degree Ability to travel 50% on average; immigration sponsorship may be available stakeholder management leadership collaboration across functions Salesforce (CRM transformations) Health Cloud or patient services solutions privacy/security controls (HIPAA, state laws)
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JOB OVERVIEW
Experience level
Manager
Location
Dayton, OH
Occupation
Sales Managers
Industry
Administrative Management and General Management Consulting Services
Posted
today
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