Lead Customer Service Manager
birdeyeNew York, NY
Lead Customer Service Manager
Occupations
First-Line Supervisors of Personal Service WorkersSales ManagersFirst-Line Supervisors of Retail Sales WorkersIndustries
Telemarketing Bureaus and Other Contact CentersAdministrative Management and General Management Consulting ServicesOther Management Consulting ServicesAbout the role
Birdeye is seeking a Manager, Managed Services to lead the remote team responsible for reviews, social media, and local listings management across multiple clients in the United States. You will own SLAs, drive client satisfaction, and pursue growth by selling managed services. A track record in high-growth or SaaS settings helps, as does strong leadership and data-driven decision making.
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JOB OVERVIEW
Experience level
Mid
Location
New York, NY
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today
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