Customer Experience Supervisor: Lead & Elevate Service
suddath companiesJacksonville, FL
Customer Experience Supervisor: Lead & Elevate Service
suddath companiesJacksonville, FL
17 days ago
Occupations
First-Line Supervisors of Office and Administrative Support WorkersFirst-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Passenger AttendantsIndustries
Telemarketing Bureaus and Other Contact CentersAll Other Business Support ServicesOther General Government SupportAbout the role
The Suddath Companies is seeking a Customer Experience Supervisor to lead day-to-day operations and provide frontline support to the Government Services Customer Service team. You will work with business leaders to develop the department and implement new process improvements to enhance service delivery.
Key duties include resolving escalated complaints, onboarding and training staff, recruiting support, and collaborating with other departments to ensure consistent policies and excellent
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JOB OVERVIEW
Experience level
Senior
Location
Jacksonville, FL
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
17 days ago
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