About the role

Tyson & Mendes is seeking an IT Help Desk Technician to provide remote support to firm employees nationwide. You will troubleshoot issues, support end-user devices, and assist with network, software, and security tasks across multiple platforms. The role reports to the IT Supervisor and includes Windows, 365, Exchange, and Azure familiarity. Responsibilities include triaging tickets in ZenDesk or similar systems, documenting solutions, and communicating technical concepts to non-technical staff.

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JOB OVERVIEW

Experience level

Mid

Location

Las Vegas, NV

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

2 days ago

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