Medical Receptionist

Compensation & Benefits: $15.00–$18.00 per hour 401(k) Health insurance Dental insurance Vision insurance Paid time off Uniform allowance On-the-job training Opportunities for advancement Responsibilities Schedule patient appointments using practice software Answer a multiline phone system promptly and professionally Take messages and direct calls appropriately Greet patients and visitors in a pleasant and professional manner Send and receive information, including medical records, by email, mail, or fax Protect patient privacy by properly securing protected health information (PHI) and maintaining HIPAA compliance Accurately complete patient registration Collect and record payments for services and help ensure daily records are balanced Verify insurance benefits Maintain accurate and organized hard-copy filing systems Perform administrative support tasks such as proofreading, transcribing handwritten information, and other duties as assigned Maintain a clean, neat, and fully stocked main lobby and restroom Open the office at the designated time and ensure front desk operations are fully ready for the business day Manage incoming and outgoing packages, mail, and deliveries Perform other duties as assigned Qualifications & Skills High school diploma or equivalent required At least 2 years of customer service experience required At least 2 years of computer experience required Medical terminology experience preferred Proficiency with Microsoft Office Strong organizational skills and attention to detail Ability to meet deadlines while maintaining accuracy Strong written and verbal communication skills Ability to manage multiple tasks in a fast-paced environment Ability to work independently and prioritize workload effectively Ability to work collaboratively as part of a team Excellent interpersonal and customer service skills Ability to remain professional and composed in stressful situations Ability to identify and respond to critical issues quickly and accurately Ability to handle sensitive patient information with discretion Schedule & Work Environment Full-time position In-person work On-the-job training provided Opportunities for advancement