Engagement Agent
ace stackPlano, TX
Engagement Agent
ace stackPlano, TX
yesterday
Occupations
Customer Service RepresentativesProject Management SpecialistsSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Insurance Agencies and BrokeragesAdvertising AgenciesAgents and Managers for Artists, Athletes, Entertainers, and Other Public FiguresAbout the role
Engagement Agent
Location:
Plano, TXInteracts with clients, ensuring successful delivery of services and high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum Customers.
Responsibilities:
- Manage client relationships and communications.
- Resolve issues and escalate risks
- Monitor engagement performance and outcomes
- Ensure compliance with organizational standards and SLO benchmarks.
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JOB OVERVIEW
Experience level
Mid
Location
Plano, TX
Occupation
Customer Service Representatives
Industry
Insurance Agencies and Brokerages
Posted
yesterday
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