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Front Desk- Patient Services Representative

first choice urgent careDearborn, MI

today

Occupations

Medical Secretaries and Administrative AssistantsPatient RepresentativesReceptionists and Information Clerks

Industries

Offices of PhysiciansAll Other Outpatient Care CentersAll Other Miscellaneous Ambulatory Health Care Services
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About the role

NOW HIRING: Full-Time Front Desk / Patient Services Representative
First Choice Urgent Care is seeking an experienced, dependable, and customer-focused Full-Time Front Desk Team Member for our busy Occupational Medicine/Urgent Care clinic in Dearborn, MI.
Schedule: Monday-Friday, 9:00 AM-5:00 PMNo weekends! This is a fast-paced position requiring strong organizational skills, attention to detail, and the ability to provide excellent service while managing multiple responsibilities.
Qualifications:
  • Previous medical front desk and/or health insurance experience required
  • Strong knowledge of insurance verification and eligibility
  • Excellent customer service skills
  • Professional and courteous phone etiquette
  • Ability to multitask and prioritize in a busy, fast-paced environment
  • Strong computer skills and ability to learn multiple healthcare systems
  • Excellent communication and organizational skills
  • Dependable, punctual, and team-oriented
  • Experience in urgent care, occupational medicine, or a high-volume medical office is preferred
Responsibilities include:
  • Greeting and registering patients
  • Answering phones and assisting with patient inquiries
  • Verifying insurance eligibility and benefits
  • Collecting copays, deductibles, and other patient payments
  • Accurately entering patient and insurance information
  • Assisting with urgent care and occupational medicine registrations
  • Managing multiple patients, phone calls, and administrative responsibilities simultaneously
  • Providing a positive and professional experience for every patient
We are looking for someone who is computer savvy, confident working with insurance, comfortable in a high-volume environment, and committed to excellent customer service. If you have medical front desk/insurance experience and enjoy working in a busy healthcare environment, we would love to hear from you!

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JOB OVERVIEW

Experience level

Junior

Location

Dearborn, MI

Occupation

Medical Secretaries and Administrative Assistants

Industry

Offices of Physicians

Posted

today

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