Operations Team Lead

Location: Phoenix, AZ 85008

Schedule: On-site Monday-Friday, 8am-5pm

Compensation: $30/hr. - $35/hr.

OVERVIEW: Insight Global is seeking a Digital Banking Team Lead for a top banking client. This individual will act as a subject matter expert supporting consumer digital banking operations and client care activities. The ideal candidate will have strong experience in deposit operations, treasury management, loan servicing, or consumer banking products while providing exceptional client support. This person will partner closely with leadership to oversee workflow distribution, support team development, ensure service-level compliance, and drive operational excellence. The role offers an opportunity to influence strategic initiatives, assist with process improvements, participate in technology enhancement projects, and serve as a key resource for both clients and internal team members within a fast-paced banking environment. QUALIFICATIONS5+ years of experience in consumer digital, branch banking operations, treasury management services, or similar banking experience 2+ years of supervisory experience Intermediate knowledge of deposit operations, new account opening, loan administration, and treasury management products and services. Proficient with Microsoft Office Suite including Microsoft Excel High School Diploma required.

Compensation: $30/hr. - $35/hr. Exact compensation may vary based on several factors, including skills, experience, and education.

Benefits: Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.