Repair Depot Supervisor

cennoxAlpharetta, GA

2 days ago

Occupations

First-Line Supervisors of Mechanics, Installers, and Repairers First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand First-Line Supervisors of Production and Operating Workers

Industries

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance Electronic and Precision Equipment Repair and Maintenance Other Personal and Household Goods Repair and Maintenance

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About the role

Repair Depot Supervisor Alpharetta, GAFull TimeEntry LevelShare (https://cennox.applytojob.com/app/share/YC9zLpEAk1)Repair Depot Supervisor

Position Summary: The Repair Depot Working Supervisor is a hands-on leader responsible for the day-to-day execution and oversight of repair, refurbishment, and reverse-logistics activities within the ALP repair depot. This role works directly alongside technicians while also supervising workflow, quality, inventory handling, and adherence to standard operating procedures. The ideal candidate is a working leader-comfortable performing repairs and diagnostics--while also managing priorities, coaching technicians, and ensuring operational targets are met.

Key Responsibilities:

Operational Execution (Hands-On)
Perform repair, refurbishment, and functional testing of equipment in accordance with SOPs and OEM standards
Troubleshoot failed units and determine refurb vs scrap disposition
Process RMAs, DOA returns, and core returns accurately and timely
Support teardown, parts harvesting, and material recovery activities
Ensure proper staging, labeling, and movement of inventory within the depot
Supervision & Daily Leadership
Lead and support a team of repair technicians through daily workload execution
Assign work, balance queues, and manage WIP to meet turnaround time targets
Provide on-the-floor coaching, training, and quality feedback
Serve as the first point of escalation for repair issues, quality concerns, or process gaps
Ensure compliance with safety, quality, and inventory control procedures
Inventory & Process Control
Ensure accurate consumption, tracking, and return of parts in the ERP system
Partner with Inventory Control on cycle counts, audits, and discrepancy resolution
Enforce core return, DOA handling, and non-repairable disposition processes
Identify process inefficiencies and recommend continuous improvements
Performance & Communication
Track daily throughput, backlog, and aging work
Communicate status, risks, and needs
Support KPI reporting related to turnaround time, quality, recovery value, and labor efficiency
Assist with onboarding and training of new depot personnel
All other duties as assigned

Qualifications

Required: 5+ years of experience in repair, refurbishment, manufacturing, or technical service operations Prior experience leading or supervising technicians in a hands-on environment Strong mechanical, electrical, or electromechanical troubleshooting skills Experience with inventory systems, RMAs, and reverse logistics processes

Preferred: Experience with ATM, SmartSafes, or similar electromechanical equipmentERP experience (Oracle Fusion preferred) Lean, Six Sigma, or continuous improvement exposure

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JOB OVERVIEW

Experience level

Manager

Location

Alpharetta, GA

Occupation

First-Line Supervisors of Mechanics, Installers, and Repairers

Industry

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

Posted

2 days ago

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