Front Desk Representative (Bilingual)

Front Desk Rep (Bilingual In Spanish) General Summary Of DutiesGreeting patientsPerforming check-in proceduresMaintaining current demographic and insurance information in computer and in the chartPerforming office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as neededPrimary focus is servicing patients in the lobby with backup for phones and other front office personnelRequirementsBilingual requiredHigh School Diploma, with 1-2 years experience in healthcare backgroundKnowledge of clinic policies and proceduresKnowledge of computer systems, programsKnowledge of medical terminologyMust be able to multi-taskMust be able to express compassion and kindness to patients calling and being seen in the officeMust maintain a professional and upbeat attitudeSkill in written and verbal communication and customer relationsAbility to work with effectively with medical staff, Management, authorizations, external agencies and patientsRequires sitting and standing associated with a normal office environmentNormal busy office environment with much patient contactEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.