Operations Associate

Piper Companies is seeking an Operations Associate with strong experience in customer service and organizational skills. The ideal Operations Associate will be hybrid 3 days a week (Tuesday, Wednesday, Thursday) in Durham, NC. Responsibilities for the Operations Associate include: Provide exceptional customer service to clients and stakeholders. Process and manage insurance policies and annuity contracts. Ensure accuracy and completeness of documentation. Assist with policy renewals, endorsements, and cancellations. Maintain and update client records in the database. Prepare reports and analyze data to support operational decisions. Qualifications for the Operations Associate include: Bachelor's degree Excellent organizational and time management skills. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Compensation for the Operations Associate include: Hourly rate: $20 - $23hr Comprehensive benefit package; Medical, Dental, Vision, 401k match plus PTO, Sick leave as required by law, and Paid Holidays Keywords: Customer service, customer, service, insurance, annuity, annuities, accuracy, operations associate, operations associates, organization, time management, problem-solving, problem solving, problem solvers, communication, personable, insurance operations, policy management, insurance claims, annuity claims, documentation, compliance, support, supporting, customer centric, centric #LI-BH1 #LI-HYBRID This job opens for applications on 10/2/2026. Applications for this job will be accepted for at least 30 days from the posting date.