Service Support- Porter

Lot Porter Position The lot porter position has a key role to the service and sales department's efficiency. The responsibilities of the role are the following: Greet customers when in proximity. If service writers are busy, pleasantly engage the customer and assist as needed until a Service Advisor is available. Responsible for moving service department bikes in and out of service bays every day. Responsible for overall general housekeeping in all service-related interior and exterior spaces. Assisting technicians as directed by the Service Manager. Responsible for product cleanliness; wipe or wash (if needed) service vehicles before delivering to customers. Ability to assist in moving product from department to another (set-up to showroom, for example).Ability to pick-up and deliver various customer and store vehicles using company trucks and trailers of varying sizes. This requires maturity and the ability to maintain a safe and responsible driving record and drug-free certification. Ability to obtain and maintain motorcycle endorsed driver's license. Able to work under close supervision of the Service Manager. Abide by all dealership policies pertaining to the department. Follow company dress codes and be well groomed at all times. Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole. Maintain a positive working relationship with all other employees. Some technical and/or mechanical aptitude helpful and of course, solid communication skills. Gather information off the unit VIN/MILEAGE/COLOR/MAKE/MODEL/any DAMAGE as needed or directed. Service Manager or Advisor will send porter to fetch the "next-up" service job for tech. As needed, quickly pressure wash the unit: before it's put in line to be worked on, so it has time to dry. Stage vehicle conveniently where each tech knows what's next in line for him to work on. Gather any parts pending for that job from parts dept and stage with the unit next-up.