Senior System Engineer

What You'll Do: Design, implement and support IT infrastructure across multiple client environments. Manage Microsoft technologies, including Windows Server, Active Directory, Microsoft 365 and Azure. Deploy, maintain and troubleshoot virtualisation platforms such as VMware vSphere and Hyper-V. Support networking infrastructure, including firewalls, switches, routers, wireless networks and VPNs. Lead infrastructure projects, including server migrations, system upgrades, backup solutions and disaster recovery. Act as a senior escalation point for complex technical issues, providing guidance and mentorship to other engineers. Work directly with clients to understand their requirements, recommend solutions and improve existing environments. Maintain accurate technical documentation and ensure projects are delivered effectively.

What You'll Need: 5+ years of IT experience, ideally within a Managed Service Provider (MSP) or IT services environment. Strong hands-on experience with Windows Server, Active Directory, Microsoft 365 and related Microsoft technologies. Experience managing virtualised environments using VMware or Hyper-V. Solid networking knowledge, including TCP/IP, DNS, DHCP, VLANs, routing and VPNs. Experience configuring and troubleshooting firewalls and network security solutions. Proven experience with infrastructure projects, server migrations and backup/recovery solutions. Strong troubleshooting skills across servers, networking and cloud environments. Excellent communication skills and confidence working directly with clients. Ability to work independently, manage multiple priorities and mentor less experienced engineers. Exposure to Azure, AWS, Fortinet or relevant technical certifications would be advantageous.