About the role

Wireless Sales Consultant & Technology Specialist Join One of the Midwest's Leading Wireless Retailers Are you passionate about technology, mobile devices, and helping customers find the right solutions? We're looking for an energetic, outgoing, and motivated sales professional to join our growing team. Since 2008, we've built a reputation as one of the Midwest's largest independent wireless retailers, selling and repairing approximately 8,000 devices annually. We are seeking someone who enjoys technology and thrives in a customer-focused environment. Who We're Looking ForWe're looking for someone who is outgoing, confident, and comfortable talking with customers all day. The ideal candidate enjoys meeting new people, isn't afraid to start conversations, and can confidently recommend products and services that fit a customer's needs. This is a sales-focused position, so we're looking for someone who is sure of themselves, communicates well, and can build trust with customers. Technology knowledge is important, but personality, confidence, and the ability to connect with people are equally important. The ideal candidate is: Outgoing and personable Confident and self-assured Comfortable approaching and engaging customers Passionate about technology and mobile devices Motivated to learn and continuously improve Customer-focused with excellent communication skills Able to multitask in a fast-paced team environment Reliable with a strong work ethic Professional in appearance and attitude We can teach many aspects of the job, but we cannot teach personality. We're looking for someone who enjoys helping people, takes initiative, and has the confidence to succeed in a customer-facing sales environment.
Primary Responsibilities: Your main focus will be sales, customer service, and helping customers choose the right devices and wireless services for their needs.
Daily Duties Include:
  • Selling new and pre-owned smartphones, tablets, accessories, and related products
  • Activating prepaid wireless service with multiple carriers, including Verizon, AT&T, T-Mobile, and others.
  • Assisting customers with device transfers, setup, and troubleshooting
  • Building relationships with customers and generating repeat business
  • Educating customers on products, services, and emerging technology
  • Providing exceptional customer service in person, by phone, and through email
  • Managing inventory and maintaining store presentation
  • Assisting with marketing and promotional activities, as well as e-commerce and social media.
  • Technical Responsibilities
  • Testing and troubleshooting mobile devices and wireless service issues
  • Evaluating devices for purchase, trade-in, and resale
  • Performing basic to advanced cell phone repairs (training available for the right candidate)
  • Assisting customers with technical questions regarding Apple, Samsung, and other major manufacturers
  • ExperiencePreferred 612 months of sales, wireless, retail, electronics, or technology experience is a MUST.Cell phone industry experience is a plus
  • Technical repair experience is beneficial but not required
  • We are willing to train the right individual who demonstrates strong technology knowledge, confidence, professionalism, and a willingness to learn.
  • Bonus SkillsCell phone repair experience
  • Wireless carrier activation experience
  • Buyback and trade-in experience
  • Micro-soldering experience (eligible for premium compensation)
  • Candidates with professional micro-soldering experience may qualify for top-tier starting pay and additional compensation opportunities.
  • About Our Company
  • Established at the same location since 2008A+ BBB Rating since 2010 Largest selection of unlocked cell phones in the Midwest
  • Multi-carrier retailer representing six wireless providers
  • Family-owned and operated
  • Competitive pricing on all products and services
Why Work With Us?
  • Competitive non-commission pay: $16$18 per hour based on experience
  • Weekly pay
  • Not commission-based.
  • Paid vacation
  • Daily bonus based on company-wide sales.
  • Employee discounts on phones and wireless service
  • Dental, vision, and life insurance benefits are available after 90 days
  • Fun, supportive work environment
  • Lunch on US Fridays, monthly
  • Family-owned business that values its employees
  • ScheduleFull-Time3640 hours per week8-hour shifts
  • Evening and weekend availability required
  • ImportantTechnology knowledge is required. We are looking for someone who genuinely enjoys technology and understands mobile devicesnot simply someone who uses a smartphone every day.
  • If you're excited about technology, enjoy helping people, are confident in your abilities, and want an opportunity to grow with a successful local company, we'd love to hear from you.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 36.0 40.0 per week
Benefits:
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
Application Question(s):Please tell us about the experience you possess that makes you a good fit for this position.
Work Location: In person
Required qualifications: Legally authorized to work in the United States
Preferred qualifications:
  • 6+ months of experience in the sales & marketing industry 21+ years or older
  • Own a personal vehicle
  • Retail skills: point of sale (POS) operation

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JOB OVERVIEW

Salary

$18 per hour

Experience level

Junior

Location

Indianapolis, IN

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Agents for Wireless Telecommunications Services

Posted

2 days ago

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