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About the role

SupportYourApp, Inc. is seeking an L1 Customer Support Specialist to join its FinTech client support team. You will handle tickets, gather details for reproduction, and work with product and engineering to improve processes. The role is fully remote within the EU, with a fixed schedule and USD compensation. You should have strong English, SaaS support experience, and be proficient with Zendesk and Azure DevOps.

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JOB OVERVIEW

Experience level

Mid

Location

Union, NJ

Occupation

Computer User Support Specialists

Industry

Custom Computer Programming Services

Posted

today

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