Customer Services Rep
xtended resourcesIrvine, CA
Customer Services Rep
xtended resourcesIrvine, CA
17 days ago
Occupations
Customer Service RepresentativesReceptionists and Information ClerksSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Telemarketing Bureaus and Other Contact CentersOther Personal and Household Goods Repair and MaintenanceAll Other Business Support ServicesAbout the role
Customer Service Representative We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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JOB OVERVIEW
Experience level
Junior
Location
Irvine, CA
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
17 days ago
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