Remote Customer Support Specialist | Growth & PTO

MCI helps customers take on CX and DX challenges with industry-leading solutions. We are hiring an entry-level remote Customer Service Representative to support inbound calls, assist with help desk tasks, and process back-office activities from various locations. You will engage with customers, resolve issues, and work across teams to ensure first-call resolution while maintaining a high standard of service. This role offers training and growth potential within a dynamic environment.