Medical Front Desk

Benefits Include: Health, Dental, and Vision Insurance 401(k) Retirement Plan Profit Sharing Life Insurance Paid Time Off (PTO) Ready to Join Our Team? Submit your resume today. We are looking for someone who will take pride in being an important part of the TheraCorp team and the experience we provide to clients. Compensation $20 Hourly

Qualifications: Two years of administrative, front desk, medical office, or customer service experience preferred. Healthcare or mental health experience is a plus, but not required. Strong organizational skills, attention to detail, and the ability to multitask and prioritize. Able to work independently, manage multiple responsibilities, and stay calm in a busy environment. Comfortable using computers and learning new software and systems. Strong communication and interpersonal skills. Reliable and dependable with consistent attendance. Must be available to work three evenings per week.

Responsibilities: Welcome clients and provide a friendly, professional first impression of TheraCorp. Handle a busy phone line and respond to client questions with clear and accurate information. Manage client appointments, including scheduling, confirmations, and changes, while explaining office policies, procedures, and financial responsibilities when needed. Keep client information and records accurate and up to date. Process payments and complete routine office tasks accurately and on time. Keep internal systems and tracking tools current so that information is organized, accessible, and up to date. Work closely with clinicians and other members of the administrative team to keep schedules organized and the office running efficiently. Recognize and address scheduling or administrative concerns, bringing issues to the appropriate team member and following through until they are resolved. Keep the reception and client-facing areas clean, organized, and welcoming throughout the day. Handle client information with discretion and maintain confidentiality in accordance with TheraCorp policies and applicable privacy requirements. Represent TheraCorp professionally and consistently demonstrate our core values in interactions with clients, coworkers, clinicians, and outside partners.