Front Desk Coordinator - BL Med Spa & Meridian Mind Center Clinic
bl spaGlendale, AZ
Front Desk Coordinator - BL Med Spa & Meridian Mind Center Clinic
bl spaGlendale, AZ
9 days ago
Occupations
Medical Secretaries and Administrative AssistantsReceptionists and Information ClerksHotel, Motel, and Resort Desk ClerksIndustries
Other Personal Care ServicesAll Other Outpatient Care CentersOffices of Physicians (except Mental Health Specialists)About the role
Job Description
Benefits:
- Competitive salary
- Employee discounts
- Flexible schedule
- Front Desk Coordinator – BL Med Spa & Meridian Mind Center Clinic
Position Type: Full-Time (35 hours/week)
We are looking for a professional, energetic, and customer-focused Front Desk Coordinator to join our growing luxury wellness spa and medical clinic. This role is perfect for someone who is highly organized, enjoys building relationships with clients, and thrives in a fast-paced environment.
Responsibilities:
- Welcome and check in patients/clients with a warm and professional attitude
- Answer phone calls, texts, emails, and social media inquiries
- Schedule, confirm, and manage appointments
- Process payments and maintain accurate patient/client records
- Assist with patient/client intake forms and documentation
- Coordinate provider schedules and daily spa & clinic operations
- Follow up with leads, consultations, and existing patients/clients
- Educate patients/clients on services, memberships, and treatment packages
- Support marketing promotions and clinic events
- Maintain a clean, organized, and luxury front desk experience
- Help increase patient retention through excellent customer service and rebooking
- Sell memberships and treatment plans
Qualifications:
- Previous experience in a medical office, medical spa, wellness clinic, or luxury customer service environment preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Comfortable using scheduling software and electronic medical records (EMR) systems
- Professional appearance and positive attitude
- Sales experience is a strong asset
- Verify insurance (if applicable)
What We Offer:
- Competitive hourly pay
- Growth opportunities within a rapidly expanding wellness spa and medical clinic
- Positive and supportive team environment
- Opportunity to be part of an exciting luxury wellness brand
We are looking for someone who is passionate about helping people, creating exceptional customer experiences, and growing with our team.
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JOB OVERVIEW
Experience level
Mid
Location
Glendale, AZ
Occupation
Medical Secretaries and Administrative Assistants
Industry
Other Personal Care Services
Posted
9 days ago
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