OTC Coordinator

Essential Duties & Responsibilities: Coordinate and oversee fleet routing and daily delivery planning to ensure efficient and timely order distribution. Fulfill and process all OTC orders, including scanning and labeling of packages to meet quality and compliance standards. Manage and process all product returns and customer inquiries, ensuring timely resolutions and excellent service. Responsible for fulfilling bulk orders for medical centers in an organized and timely manner. Set up and maintain OTC kiosks across various locations, performing monthly checks to ensure functionality and inventory levels. Continue to assist with warehouse functions such as shipping and receiving, unloading trucks, and performing inventory counts as needed. Maintain a clean, organized work environment and ensure proper labeling and storage of all inventories. Support cross-functional communication with customer service, logistics, and other departments to streamline OTC fulfillment operations.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Fast-paced office environment. Highly regulated environment. Interacts with patients, family members, staff, visitors, government agencies, etc, under a variety conditions and circumstances. This work requires the following physical activities: climbing, bending, stooping, kneeling, reaching, sitting, standing, walking, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed indoors. Sits, stands, bends, lifts, and moves intermittently during working hours. May be sitting for a prolonged period. The work schedule is approximate, and hours/days may change based on company needs. All full-time employees are required to complete forty (40) hours per week as scheduled, including weekends and holidays as needed. May require some OT during varying seasons of the year.

Physical Requirements: The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to regularly lift, carry, and/or move up to 50 pounds unassisted; frequently lift and/or move up to 60-70 pounds. Ability to reach with hands and arms, bend, stoop, climb, and balance while performing tasks such as picking orders. Adhere to all safety practices and regulations. Must be able to work in a fast-paced environment.

Performance Measurements: Duties accomplished at the end of the day/month. Attendance/punctuality. Compliance with Company regulations. Safety and Security. Quality of work.