RMS Assistant Regional Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. RMS Assistant Regional Manager Full Time AUGUSTA SPRINGS, Augusta Springs, VA, US 30+ days ago Requisition ID: 1088 Salary Range: $24.00 To $25.00 Hourly Job Title: Assistant RegionalManager(with Dispatching Responsibilities)

RegionalManagerandRiskManagerwithaccidentreporting, documentation, and follow-up Support retrieval of video footage, incident reports, and required documentation Page Break Assist in monitoring the current camera systems as it relates to safety alerts and inbox itemsandclearingassigned issues in a timely manner Review wheelchair securementphotosandcompliancedocumentationasassigned Participate in audits, inspections, and compliance reviews as needed. Assistwith Drug &Alcohol Program complianceasdelegated Scheduling, Timekeeping&Payroll Support Assistwith maintainingdriverschedulesandbalancinghoursevenly Verifypreviousdaytimecardsarecomplete, accurate, andclockedoutproperly Identifytimecarddiscrepancies, missedpunches, orunassignedtimeandnotifythe Regional Manager Supportovertimemonitoringbyidentifyingtrendsandcontributingfactors VerifybreaktimesandcommutetimeusagealignwithRMSpolicy ConfirmdriversassignedtoroutesareproperlyclockedinandoutinADP Fleet & Asset Coordination Assistwithensuringvehiclesarereturnedtoservicepromptlybycoordinatingwith maintenancevendors Support monitoring of van camera functionality, GPS data, and driver-to-vehicle assignments Assistwithfuelcardadministrationunder RegionalManagerdirection Helptrackissueduniforms, phones, andequipmentforregionalstaff Employee Support & Administration Assistwithonboardingtasksasdelegated(uniforms, systemaccess, devicesetup) Supportemployeefilemaintenanceanddocumentationaccuracy Page Break Participateinstaffmeetings, teamcheck-ins, andmorale-buildingactivities Serveasapointofcontactfordrivers, dispatchers, andschedulerswhenescalated Communication & Customer Relations Assistwith respondingto customerand agency inquiries and complaints within requiredtimelines Escalateunresolvedorsensitiveissuestothe RegionalManagerpromptly Support communication with Regional Commissions and internal RMS departments Promote professionalism, responsiveness, and positive relationships within the region Reporting & Documentation Assistwithpreparationofmileage, hours, andoperationalperformancereports Helpmaintainorganizedandaccurateshared-drivefilestructures Ensuredocumentationisstoredcorrectlyandupdatedasrequired SupportKPItrackingandreportingefforts Special Projects & Coverage Supportcompanywideorregionalprojectsassignedbythe RegionalManageror uppermanagement Serve as acting Regional Manager when delegated or during absences, within defined authority limits Experienceintransportationoperations, dispatch, ormanagementsupport preferred Strongorganizationalandfollow-throughskills Page Break Abilitytomanagemultipleprioritiesinafast-pacedenvironment Effectivecommunicationandproblem-solvingskills Proficiency with RMS systems including ADP (HRIS), current camera systems located in vans, current routing systems, and shared file platforms (or ability to learn quickly) Performance Expectations Demonstratesreliability, responsiveness, andattentiontodetail Proactivelyidentifiesoperationalissuesandescalatesappropriately Supports Regional ManagergoalsandreinforcesRMSpoliciesandstandards Maintains professionalism and accountability in all interactions