Patient Access Specialist

Salary: $20.95 – $25.54 per hour Position Type: Full Time | 32 hours per week Schedule: Varied Shifts Classification: Non-ExemptSearch managed in partnership with Rural Staffing Services. Initial conversations for this opportunity begin with the RSS team. This opportunity is being supported by Rural Staffing Services in partnership with Klickitat Valley Health. We believe rural healthcare hiring should be transparent, thoughtful, and built on real connection. That means: You see the hospital, location, and compensation up front You have a real conversation with us, not just submit a resume Your experience, goals, and approach to patient service are shared in a meaningful way with the organization Rural Staffing Services serves as the first step in this process. We work directly with hospital leadership to present thoughtfully vetted candidates so their teams can stay focused on patient care while we focus on connection. To be considered for this opportunity, please apply through Rural Staffing Services using the link below. If you apply directly to the hospital, we may not be able to include you in this process. This is a relationship-first hiring process where your approach to patient service and teamwork patient interaction begins with someone who helps them feel welcomed, supported, and guided through the healthcare experience. Rural Staffing Services is supporting Klickitat Valley Health in recruiting a Patient Access Specialist to join their Hospital Registration team. This role plays an important part in supporting patient flow, collecting accurate patient information, and ensuring individuals and families feel supported from the moment they enter the hospital. For someone who enjoys helping people, staying organized, and contributing to a collaborative healthcare team, this role offers the opportunity to make a meaningful difference every day. Klickitat Valley Health is a trusted Critical Access Hospital serving the residents of Klickitat County and surrounding communities in south-central Washington. The organization provides emergency and inpatient care along with a wide range of services including diagnostic imaging, laboratory services, general surgery, respiratory therapy, physical and occupational therapy, behavioral health, dental, optometry, pain management, and hospice care. Klickitat Valley Health also operates a well-established primary care clinic on the hospital campus and employs more than 300 staff dedicated to serving their community. Providers and staff work in a collaborative environment where relationships matter and patient care is the shared priority.

Goldendale, Washington: Goldendale sits on the sunny side of the Columbia River Gorge, surrounded by wide open landscapes, rolling hills, and stunning views of Mount Hood. Local highlights include: Hiking, fishing, and boating along the Columbia River Gorge Access to Mount Hood for skiing and outdoor recreation Goldendale Observatory State Park, one of the nation's premier public observatories Local wineries and agricultural communities throughout Klickitat County A welcoming small-town community where people truly know their neighbors Goldendale offers the opportunity to build a meaningful career while enjoying the beauty and pace of life in rural Washington. Patient access is often the first point of contact in the healthcare experience. This role helps ensure patients are welcomed, information is accurate, and care teams have the information they need to provide timely services. Strong patient access processes support both patient satisfaction and the smooth operation of the entire hospital. Provide friendly and professional customer service to patients and visitors Answer and direct calls through a multi-line phone system Assist with hospital reception and patient flow in the lobby Collect and enter patient demographic and clinical information into the EMR Maintain accurate patient status and daily census information Process payments and balance assigned cash boxes Prepare and manage documentation related to patient services Collaborate with departments across the organization to support patient care Maintain a safe, organized, and welcoming environment for patients and visitors High school diploma or GED required One year of experience working in a busy office setting One year of experience in a healthcare or medical office preferred Strong customer service and communication skills Attention to detail and ability to manage multiple tasks Comfort working with electronic medical record systems Ability to work varied shifts when needed

Hourly wage: $20.95 – $25.54 depending on experience Medical, dental, and vision coverage Prescription drug coverage Health savings and flexible spending accounts Life insurance and long-term disability coverage Retirement plan Generous paid time off