Hybrid Customer Success Engineer - Renewable Energy SaaS

3E is looking for a Customer Success Engineer to own onboarding, drive ongoing value, and coordinate with teams to deliver milestones on the SynaptiQ platform. You will manage 5–15 mature accounts, monitor KPIs, identify risks and upsell opportunities, and work with Sales, Support, and Development to improve the product. This Durham-based role requires a technical degree and 2+ years in a customer-facing role.