Network Engineer - Level I

Responsibilities: Provide direct end user support for client issues by troubleshooting and applying knowledge via helpdesk calls, service board tickets and email requests Perform maintenance, installations, and upgrades to clients' local, wide, wired and wireless area computer network. Install and test network servers, operating system software, routers, switches, email accounts, set up laptops/desktops, and migrate clients into the cloud and other related network components/equipment Perform network monitoring diagnostics, proactive and preventative maintenance to ensure that network systems are operational and running at peak performance Maintain proper documentation of systems, licensing, applications, and network topology for clients. Record and document work completed and in-progress; assist in updating network documentation to record installations, upgrades, configurations, etc. Travel to and from clients work sites with personal vehicle After hours support rotation Follow Standard Operating Procedures for day-to-day activities Additional Duties Maintain an up-to-date knowledge of rapidly changing computer network technology. VMware and Veeam Administration Perform network management activities to include, but not limited to: Active DirectoryDomainNameServer(DNS)serviceso VirtualPrivateNetworks(VPN) Disk space allocation WirelessaccessprivilegesNetwork performance monitoring systems Support, and troubleshoot network connectivity Troubleshoot network connectivity including at switch and firewalls Microsoft SharePoint access and permissions

Qualifications: This position is for a technology consultant to support the network, applications, and users for managed clients. An ideal candidate will have real world experience providing direct support to businesses.