On-Call Luxury Guest Experience Facilitator

Alila Ventana Big Sur is seeking a proactive On-Call Program Facilitator to support the resort's guest programming in a fast-paced luxury environment. You will help deliver curated experiences and guest wellness activities while maintaining the highest standards of service. This hourly on-call role schedules based on occupancy, events, and operational needs. You will welcome guests, explain schedules, adapt activities, and ensure safety and exceptional guest interactions across departments.