Technology Lead | EUC-VDI | Citrix XenDesktop

Job Description: Looking for an experienced Citrix Administrator to manage, support and optimize the Citrix Virtual Apps and Desktops environment. The role involves administration, monitoring, troubleshooting, performance tuning, upgrades, patching, and operational support of Citrix infrastructure in a large enterprise environment. READ BEFORE SUBMITTING:UPDATED CONTACT NUMBER and EMAIL ID is a MANDATORY REQUEST from our client for all the submissions Limited to 2 submission per supplier. Please submit your best. We prioritize endorsing those with complete and accurate information Avoid submitting duplicate profiles. We will Reject/Disqualify immediately. Make sure that candidate's interview schedules are updated. Please inform the candidate to keep their lines open. MANDATORY: Please include in the resume the candidate's complete & updated contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview timeslots over a 72-hour period after submitting the profile when the hiring managers could potentially reach to them. PROFILES WITHOUT THE REQUIRED DETAILS and TIME SLOTS will be REJECTED.

Key Responsibilities: Configure, administer and maintain Citrix Virtual Apps and Desktops environment. Manage Machine Catalogs, Delivery Groups, published applications and virtual desktops. Perform proactive monitoring and health checks of Citrix infrastructure including Delivery Controllers, Store Front, Net Scaler/Client, License Servers and supporting components. Monitor resource utilization (CPU, Memory, I/O) and optimize platform performance. Resolve L2/L3 incidents related to Citrix infrastructure, published applications and virtual desktops. Perform root cause analysis and support Problem and Change Management activities. Build, maintain, and update Golden Images and Master Images. Manage user profiles, FSLogix/Profile Containers and Citrix Group Policies. Execute Citrix upgrades, patching, hotfix installations and maintenance activities. Administer user access, application provisioning and troubleshooting. Maintain operational documentation, SOPs, runbooks and knowledge articles. Provide support during major incidents and participate in on-call rotation when required. Must-Have Skills: Citrix Virtual Apps & Desktops (CVAD), Citrix Client/Net Scaler, Store Front, Director, Studio, Windows Server, Active Directory, FSLogix, Citrix Upgrades & Patching, ITIL-based Incident Management, Power Shell.

Preferred Skills: Azure Virtual Desktop (AVD), Windows 365, VMware, Intune, Entra ID, Service Now Any additional information you would like to share about the project specs/nature of work: Role: Citrix L2/ L3 Support / Citrix Administrator supporting enterprise VDI infrastructure, troubleshooting, performance optimization, upgrades, patching and BAU operations.