Retail Department Team Lead

Lead a retail department by coaching associates, building customer relationships, supporting sales goals, and maintaining strong merchandising and service standards. Perform sales associate duties, monitor team performance, provide feedback, and resolve customer and department needs. Work rotating day, evening, and weekend shifts. Motivate, train, coach, and lead associates by example to provide outstanding customer service. Build relationships with customers to grow department business. Perform sales associate duties and meet individual sales and account goals. Assess associate performance to improve service quality, sales, and department results. Provide associates feedback on service, selling, and account statistics. Develop and implement solutions to address customer problems and department needs. Retail sales Customer service Sales goal achievement Account sales Merchandising Associate training Employee coaching Performance assessment Sales performance tracking Customer problem resolution 401k Merchandise Discount