About the role

Job Description: Southland Floors is a family owned and operated floor covering distributor with a solid 50-year history of providing high quality flooring products and excellent customer service throughout the state of Florida. Based out of Pompano Beach, FL, we are looking for a Customer Service Representative.
Job Overview: We are seeking a motivated and detail-oriented Customer Service Representative to join our team. You will be responsible for providing exceptional customer service on the phone and in person and ensuring a positive experience for our customers.
Duties include: - Answer phone calls- Greet customers and assist them in placing or picking up orders.- Provide product information and demonstrate product knowledge- Enter sales orders into computer accurately and efficiently- Collaborate with team members to achieve objectives Skills:- Math skills for calculating quantities of material needed for processingsales orders- Ability to discuss and explain products effectively- Excellent communication skills to interact with customers, vendors and teammembers- Flooring industry experience is an advantage- Ability to multi-task efficiently If you are a people person, have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you. Join our team and contribute to our success in providing exceptional customer service.
Job Type: Full-time Monday- Friday 8am-5pm

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JOB OVERVIEW

Experience level

Entry

Location

Pompano Beach, FL

Occupation

Customer Service Representatives

Industry

Floor Covering Retailers

Posted

today

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